Frequently asked questions (FAQ’S)

What is ATHL.Exercise?

ATHL.Exercise is a platform for personalized physical exercise programming. Exercise programs within a Strenght and Conditioning approach are intervention using physical exercise deliberately planned, structured and repetitive that seeks to improve or maintain an adaptation to enhance fitness and health. That’s what we do.

Can I speak to you by phone or video chat to get more information before I join?

Absolutely! Simply book a FREE consultation to speak with an ATHL.Exercise coach directly about our services via Google Meet and discuss your needs and program details.

You can book that here: ATHL | Appointment Booking Portal

Keep in mind, if you do book this call and do not attend your scheduled time within 5 minutes of the start time, the Coach will leave the call and continue with their workday.

Who is ATHL.Exercise programs for?

ATHL.Exercise is a platform where we connect qualified and experienced exercise science professionals with people like you. WIth more than +50 years on Exercise Science research within ATHL.Exercise we identify lines of action and needs to guide you towards improve your fitness with high definition exercise planning and programming.

We developed ATHL S-Core®, a system which goes deep into cell metabolism, exercise phisology and biomechanics and adapts to your needs and goals. Here to increse your fitness for a healthier lifestyle? We will provide the resources and tools to do so. Reaching out to seek and improve higher performance on your activities? ATHL S-Core® will help us to reach that point efficiently. Note that we do not provide “one fits all” program.

In short, what is the difference between PLUS and PREMIUM programs?

We have extensive expertise in program design for ATHLETIC PERFOMRANCE (Skill performance, Power, Strength, Body composition, Recovery, Motor function and stamina), PRE/POST INJURY (Strength, Exercise tolerance, Musle activation, Motor learning, Pain relief, Motor fundamentals, System sync) and HEALTH (Vitality, Stress releif, Build muscle, Fat loss, Pain relief, Body function).

We take on clients all around the world from beginner to advanced and base the program design on your unique needs.
This includes your current fitness level, goal, experience, access to equipment and schedule.
Each workout, exercise and exercise bout in your program is personalized and designed from the ground up accordingly to your individual plan. When need it each task will specifiy defintion as sets, reps, tempo, recovery and intensity to be performed. Exercise movements usually come along with a video demonstrations for each one in the app.
We are behind the AHTL.S-Core system. All progressive programs are designed and supervised with high definition. Is individualized. It is that specific.
Your trainer will build and deliver all this program through a comprehensive app and an additional online private sharing point will be available for further documents, and all ATHL.S-Core materials. All is eassy accessible by PC, Android or IOs devices.
Workout plan and program will be reviewed by your trainer based on 1 on 1 communication and you biofeedback periodically. Usually plans upgrade and optimize programs every 4 weeks to be able to induce biological trends and cycles.

Additionally to our 3 weekly onboarding call program induction and unlimited in-app messaging, with our 2 main programs we offer coaching videocalls once per month with the PLUS+ plan or every other week with PREMIUM plan. If you are looking for a more support and progression PREMIUM program will help to keep accountability, program up-to-date, additional value and professional support to improve and progress more efficiently.
The programs are the same, the ONLY difference is how often you connect and review the program with your trainer.
 All programs are a subscription and are automatically billed monthly until you cancel or change plans.

If you are ready to get started or learn more about plan details, you can securely enroll online here: ATHL | Immersive Online Fitness Programs and Options

If you still have questions, you can book a FREE consultation by booking here: ATHL | Appointment Booking Portal.

What can I expect in each coaching session?

Your professional fitness consultat will determine the general course of coaching calls based on biofeedback, completion, personal feedback, conversations log, and any other data they collect relevant to you. The typical coaching session follows a three-system format which includes workout/fitness review, goal completion and general mindset coaching.

Often, your coach will ask you to submit a video of you performing tasks and/or exercises. You may have to do live demonstrations to ensure motor learning, exercise quality and risk assessment.

Can I cancel anytime?

Yes, we are sad to see you go although! Surely we were on the right path. However biological science and adaptations might need more time than you expected. Anyway, you may cancel your recurring dues 10 DAYS PRIOR to your billing date with written notice directly to your trainer. Please message your Coach in the app messenger and they will facilitate the cancellation. Cancel anytime, no cancellation fees.

Please see our full Terms and Conditions here.

Toggle title

Toggle content goes here, click edit button to change this text.

  • What is an exercise program?

    An exercise program is an intervention using physical exercise or an activity deliberately planned, structured and repetitive that seeks to improve or maintain an adaptation contributing to enhance fitness and health. That’s what we do.

     

  • What is an Strength & Conditioning program?

    Strength & Conditioning (S&C) are programmed interventions and methodologies targeting physical or skill fitness aiming to develop a selected set of attributes. Those components will contribute to improve and optimize human performance, functional capacity, fitness levels, life quality and decrease injury risk. That’s what we design and provide for you.

     

  • Difference between ONSite and ONline programs?

    ATHL.Exercise Online are remote coaching programs and is the most effective way to meet your fitness goals. Whether you are an elite athlete looking to take your performance to  the next level or somene who takes their health and fitness seriously. Remote coaching is a useful tool to have quality Exercise Prescrition and/or Strength & Conditioning directly delivered to you without sacrificing results, costs and autonomy.

    ATHL.Exercise Onsite are presential sessions for muscle assessment and Strength & Conditioning for health and performance outcomes. Sessions are held in ATHL Exercise Lab or outdoors. For more information please contact us here

  • Who is it ATHL.Exercise for? Fitness experts or beginners?

    ATHL.Exercise is based on exercise science. Thanks to ATHL.Core®, ATHL.Exercise applications allow us to design high standard exercise programming. From starting your fitness journey, reach a healthy lifestyle to seek performance  improving fitness levels and specific outcomes. ATHL S-Core® goes deep into cell metabolism, exercise phisology and biomechanics. Although we can accommodate multiple profiles, ALL programs are individualized to every single user. We do not provide “one fits all” program.

     

  • What equipment do I need?

    We offer a private library of +600 of the best exercise selection. Programs can be customized based on your fitness equipment tools selection among:

    BODY WEIGHT
    SUSPENSION TRAINERS
    ELASTIC BANDS
    DUMMBELLS
    BARBELLS
    FITBALL
    FOAM ROLLER
    HEART RATE MONITOR
    BALANCE BOARD (Optional in PREMIUM)
    HEART RATE VARIABILITY     (Optional in PREMIUM)
    ACTIVITY MONITOR     (Optional in PREMIUM)
    GPS     (Optional in PREMIUM)
    POWERMETERS     (Optional in PREMIUM)

    * ATHL.Exercise subscription fee does not include equipment.

     

  • Where do I have to be to purchase an ATHL.Exercise program?

    The beauty of ATHL.Exercise is that allows anyone to engage on a health, exercise or training program anywhere, anytime: from home, on a business trip, visiting family, on vacation, on a training stage or ready to follow you on your next adventure.

     

  • Do you I need a gym membership in order to do these programs and exercises?

    No, no gym required. You should be able to exercise anywhere based on your training equipment choice selection. No heavy gym machinery is used in the programs. However, a fitness center may offer more tools and resources to engage on an more ATHL.Exercise extensive exercise program with in a PREMIUM plan.

     

  • PERFORMANCE or PREVENTION orientation programs. Which one fits my needs?

    We offer 2 mainstream programs (1) PERFORMANCE, (2) INJURY PREVENTION. Each one has been designed to apply ATHL.Core®, our artificial intelligence system to adapt exercise prescription and training to different scenarios based on your needs, fitness levels, and goals.
    (1) PERFORMANCE programs are Physical-fitness oriented programs to raise skill and sport performance with an outright Strength and Conditioning profile. Service offered through PLUS and PREMIUM plans

    (2) INJURY PREVENTION are Exercise therapy oriented programs with a solid Strength & Conditioning scope to improve injury prevention and function performance.     Service offered through PREMIUM plans

  • I am injured, Can I exercise?

    Yes, most likely. However, every case will be submitted to PREMIUM assessment. If your situation allows exercising in a safe manner, an specific exercise program, supervised by an Exercise Science Professional will be designed to match your needs. Be aware that SAFETY and YOUR HEALTH goes FIRST. Assessment based on those parameters will be CRITICAL for DECISION MAKING regarding exercise programming. To ensure quality, safety and succes P:REHAB programs only operates with PREMIUM plans.

    * ATHL.Exercise does not substitute medical assessments and treatments. Consult with your physician.

     

  • I have known health conditions, Can I exercise?

    Most likely. Our first pre-exercise screening and assessment will provide us important details about your health profile. Our goal is to assess your situation, mitigate risks and provide the best possible solutions to increase physical activity for health related fitness. Be aware that SAFETY and YOUR HEALTH goes FIRST. Assessment based on those parameters will be CRITICAL for DECISION MAKING regarding exercise programming. To ensure quality, safety and succes HEALTH programs can be operational with PLUS and PREMIUM plans.

    * ATHL.Exercise does not substitute medical assessments and treatments. Consult with your physician.

     

  • Choose your programs, define your goals

    Our programs are powered by ATHL.Core. Your program design is based on your goals, time and equipment selection. Goal definition is based on ATHL.Core mainframe 5 core goals, which are:

    STRENGTH | ENDURANCE | BALANCE | METABOLISM | RECOVERY

    Upon your selection programs are desined by goals. If you select multiple goals, different programs will be designed to coordinate to match your your plan to expand your journey. Nothing beats a sound outright Strength & Conditioning profile to face up any activity or challenge.

     

  • Start your program for free

    Yes, you read that properly. Start your PLUS program for free over a period of 30 days. No cancellation fees, cancel anytime.

     

  • What is TRUECOACH?

    ATHL.Exercise partners with TRUECOACH,Co to deliver the most unique platform and user experience. TRUECOACH will be the user interface where ATHL.Core will design and deliver your exercise programming.
    TRUECOACH is free for users and downloadable form APPSTORE and PLAYSTORE for iOs and Android devices. WebApp is also accessible for log in form any computer from www.athlexercise.com or your email notifications.

     

  • How to choose my plan?

    Set your goals in an S.M.A.R.T criteria (Specific, Measurable, Achievable, Realistic, Time-bound). To help you go SMART we offer you PLUS and PREMIUM plans. What items should you consider?

    (1) Health condition
    (2) Long term goals
    (3) Short term goals
    (4) Time availability

  • What are PLUS plans?

    PLUS plans are CUSTOMIZED individualized programs. Goals and programs are compatible module structures designed by ATHL.Core®. How to choose them on a 2 simple step process:
    1. Set your time per session: 20 or 40 minutes
    2. Set your goals

    To help you to stay in the SMART train, evaluate your commitment vs. workload to select your more appropriate plan. Here are the difference between plans:
    + PLUS (1 goals)  – 3 sessions/week  –  Total of: 1 hours/week (20 min/session) or 1.5 hours/week (40 min/session)
    + PLUS (2 goals)  – 6 sessions/week  –  Total of: 2 hours/week (20 min/session) or 3 hours/week (40 min/session)
    + PLUS (3 goals)  – 9 sessions/week  –  Total of: 3 hours/week (20 min/session) or 6 hours/week (40 min/session)

     

  • How long are ATHL.Exercise PLUS programs?

    Our target is to you to attain your goals, however there are no short-cuts to success, but optimal or more adequat pathways to reach them. Therefore attitude and perseverance is what matters.

    Whole ATHL PLUS are ongoing processes with a initial service of 3 months. Cycles are set up to continuosly adapt to individualize your program indefinetely if you choose so. ATHL.Core design programs based on your goals and Stimulus/Rest blocks, so you can expect load modulation for improving exercise benefits.

    You evolve, we adapt your programs. Save time, train smarter.

     

     

  • What are PREMIUM plans?

    Your journey, your rules. An exercise program designed specifically and only for you with ATHL.Core® under an Exercise Science Professional supervision. Goals, targets, schedule, time availability, equipment with unlimited sessions and assessment tailored to you needs:

    » Initial 1:1 Assessment *
    » ATHL S-Core Assessment & Report
    » Personalized Program Design
    » Weekly Tracking and Supervision
    » Monthly Consulting and Assessment *
    » In App &     E-mail Contact
    » Priority Support

     

     

     

  • What is ATHL S-Core®?

    ATHL S-Core® is the main AI principle behind ATHL.Exercise and its composed by:

    + ATHL S-Core® profile:     It is an assessment that delves deep into your Strength & Conditioning profile providing a detailed understanding of your function, biomechanics and fitness giving you a fitness spectrum score.
    + ATHL S-Core® smart progression: It is a high definition and quality tracking system with wich your Strength and conditioning program is designed and progresses over the fitness spectrum. Acces only with PREMIUM plans.
    + ATHL S-Core® selective targeting: Its the selective mindset within ATHL S-Core® smart progression being able to select specific training and exercise prescription based on your demand. Acces only with PREMIUM plans.

  • How do I get started?

    A pre-exercise screening questionnaire and assessment form has to be completed online, it is private and confidential. It will take between 8-15 minutes.

     

  • How do I get access?

    Upon application being submitted our team of exercise professionals will review it shortly. Once approved a private invitation will be sent by email in 24-72h granting platform access. Your individualized program will be loaded in the platform. Online platform is accessible 24/7, anywhere, anytime.

     

  • I started my subscription but did not complete my pre-exercise form, what should I do now?

    No worries, if for any reason you could not complete the subscription process for any reason you can contact us.

  • How long will take to receive my program?

    PLUS plans program access will take from 24-72h to validate and activate. For PREMIUM plans, premium assessment, evaluation and design might take up to 5-12 days until program starts.

     

  • How does an ATHL.Exercise programs service fee works?

    Easy. ATHL.Exercise is an exercise content provider on a subscription basis. Exercise content delivery is uninterrupted following user exercise progression, program variety and targeted goals.
    Exceptionally, with the goal to directly provide you added value to your physical activity, PREMIUM plans have a setup fee with which you get access to your ATHL.S-Core® profile.
    ATHL.Core® works to deliver premium exercise science to you anywhere you are.

     

  • Can I exercise/train offline?

    Yes. If you cannot connect in the upcoming days you can download or print your workouts in advance. A preview of ATHL.Core plan is always available from your profile.

     

  • Can I change my plan?

    Yes. You can upgrade or change your plan at any time. Contact us for change and reconfiguration details.

     

  • Can I log in from different devices?

    Yes you can! You can have access to your content through multiple devices as: smartphone (APP or WebAPP), tablet (APP or WebAPP) and computer (WebAPP).

     

  • Methods of payment

    ATHL.Exercise uses a secure virtual gateway payment platform powered by PAYPAL. All operations involving the transmission of personal or bank data are carried out using a safe and secure environment.
    Methods of payment are credit and debit cards accepted by PAYPAL (VISA, MasterCard, American Express and Discovery). Currency is Euros (€).

     

  • Can I cancel my subscription?

    Yes. Cancel anytime, no cancellation fees. You can cancel your service anytime at your PAYPAL account
    Policy s    ubject to General Terms of use and Conditions.

     

  • Webite, platform and service language notice

    ATHL.Exercise main reference webiste version is in English. Spanish, Catalan and German websites are available upon automatic Google multilingual systems.
    PLUS pre exercise forms are available in English and Spanish.
    Free assessments and PREMIUM services can be held in English, Ca    talan or Spanish at customer discretion.
    For further information and notification: platform, program content and ATHL S-Core reports are in english only.
    We remain at your services thorugh customer service and support to help during your amazing journey using the exercise potential.

     

  • Customer service

    ATHL.Exercise is available to answer any questions regarding your journey or your program. Depending on the plan subscription or enquire, timeframe for customer services response is detailed below:

    General enquiries and information   >   info@athlexercise.com    >   Response time: 12-72h
    Programs & Plans   >   support@athlexercise.com   >   Response time: 12-72h
    Marketing  >  marketing@athlexercise.com   >   Response time: 48-72h
    Cancel subscription  >   unsubscribe@athlexercise.com   >   Response time: 24-72h